Channel partner Manager
About Company:
We are a technology company that provides unique, bespoke and cutting-edge Experiential Marketing Solutions and Services to organisations across sectors by leveraging the latest developments of Augmented Reality.
A leader in innovation, service, and consultation, the organisation, with cumulative leadership experience of 80+ years, has grown into a formidable company represented by 25+ senior experts in various fields located across the globe – all driven by a passion for the business and genuine love for small businesses.
Based out of India’s technology capital, Bengaluru, 4point2technologies has been a trailblazer in website architecture and development, developing customised applications, custom publishing, and digital marketing since 2004.
Job Summary:
The Channel Partner Manager will lead and support the inside sales and onboarding team responsible for acquiring and activating new partners. The role focuses on monitoring team performance, improving sales processes, and ensuring each partner’s onboarding journey — from lead generation to activation — is handled smoothly and professionally.
Key Responsibilities:
- Supervise and guide the inside sales/onboarding team in achieving daily and monthly targets.
- Ensure every partner is onboarded smoothly with proper documentation and communication.
- Review team calls, follow-ups, and reports to maintain quality and consistency.
- Set clear goals, provide coaching, and motivate the team to meet conversion targets.
- Coordinate with the Sales Manager and Operations team to resolve onboarding issues quickly.
- Analyze data and prepare weekly performance and conversion reports.
- Conduct regular training sessions for the team to improve communication and product knowledge.
- Maintain high standards of customer experience throughout the onboarding process.
Required Qualifications:
- Bachelor’s degree in Business or related field.
- 3–6 years of experience in B2B/B2C sales or team leadership.
- Strong leadership, coaching, and communication skills.
- Proven record of achieving and driving team targets.
- Good analytical and reporting abilities.
- Familiarity with CRM tools and onboarding systems.
Key Skills:
- Team leadership and motivation
- Communication and conflict resolution
- Performance tracking and coaching
- Process improvement
- Problem-solving and coordination